IT Service Management Community

Overview
The introduction of IT Service Management into Australia has seen increased interest in the development and implementation of best practice in ways to manage Information Technology to deliver business benefits.

Introducing IT Service Management and ITIL to the West Australian market in February 2000, Conan Group recognises that the needs and satisfaction of our clients are critical to our continued success.

One of Conan Group’s key initiatives is to foster ongoing customer satisfaction through the recognition that Clients provide an opportunity to expand the Service Management communities of best practise.

The creation of an ITSM community base provides a way for Conan Group to continue the work that we do in the promotion of service excellence.